Responsible Gaming 2017-11-23T03:17:40+08:00

RESPONSIBLE GAMING

INSTANT DEPOSIT AND QUICK WITHDRAWAL

According to many, online gambling is all about leisure and recreation. It is regarded as a harmeless and fun way to spend your extra leisure time to escapte from the daily monotony. However, some players have unintentionally abused the use of online gambling, and would inevitably bring unnecessary negative impacts to their life. At HWIN, all of our staff is well-trained to detect and identify any negative sign arising from players in misusing online gambling as a recreational activity. Our ultimate goal is to provide a comfortable and responsible online gambling environment, while assisting people who are in immediate needs of help. We do not weigh our missions lightly. We strongly believe that we are only able to create a healthy online gambling environment by constantly fulfilling social responsibility in relation to online gambling activities.

Never ever gamble if:

  • You are not of legal age;
  • It distracts you from work life balance;
  • You are recently recovering from any type of addictive disorder or dependencies;
  • Your are under the influence of alcohol, medication or any other intoxicating substances;
  • You have bad mental or physical conditions or both;
  • You are attempting to make up for the prior gambling losses.

If online gambling is not something you want to do but rather something you need to do, we strongly advise you to seek for professional assistance from the local authority. As a matter of fact, we have a professional team of online gambling counselors who may be able to help you to recover from such situation.

CONTROLLING COMPULSIVE ONLINE GAMBLING

HWIN do not gain any benefit or interest from any compulsive online gambling activities. Instead, we strive hard to provide a safe and fun online betting environment to benefit all online casino players in Malaysia. In fact, any compulsive online gambling activities are completely against our core principles, as it might potentially cause unwanted issues amongst families, friends, or even the entire society as a whole.

HWIN is committed to detecting, reducing, and even eliminating any compulsive online gambling activities that are within its controllable areas. Our back-end system is developed in such a way to closely keep track of every single online gambling activities associated with a player. In addition, we have been constantly working on the enforcements possible effective and efficient manners, to monitor any excessive online gambling activities that have already gone beyond the player’s capability to control. Based on our regular observations, the majority of the online casino players are able to control their respective online gambling activities within a tolerable range. However, some of the players might lose ability to discipline themselves in such activities, resulting in unexpected losses under some unique circumstances. In view of this, we work hard to identify and assist any compulsive online gambler to address as well as to dissolve their problems. Other than that, we also take certain precautions to prevent other online casino players from becoming compulsive online gamblers as well.

To ensure that a player is under control, kindly take serious note of the following:

  • Online gambling is merely a form of entertainment, whilst every online casino player should treat it as a form of entertainment and never over-spend on it;
  • Online gambling should never be treated as a genuine way to make quick profit;
  • Bet tab displays the bet amount for the first betting round, and the bet amounts, banker odds, as well as player odds for other betting rounds. The bet field should stay empty if you do no place a valid bet;
  • Avoid chasing losses. Take a step back to pause and think clearly before deciding your next course of actions;
  • Keep track of the amount of money and time you spend on online gambling;
  • If you feel like to take a break from online gambling, please do not hesitate to contact us for self-exclusion or suspension of your account.

HWIN closely monitors the institutional guidelines dedicated to addressing the potential social impacts of online gambling activities. We are highly committed to assisting players in gambling responsibly, hence we are also committed to working with any related institutions in developing responsible gaming policies as well as market practices.

RAISING INDUSTRY STANDARDS WORLDWIDE

We aim to enhance the common market standards in the online casino industry worldwide, to fulfill our social responsibility in maintaining the utmost integrity, transparency, legitimacy, and awareness of the industry as a whole. We strive hard to raise the bar of market integrity worldwide because we strongly believe that operating at the highest standards is the only way to benefit our society as well as customers.

ACCOUNTABILITY AND INTEGRITY

We value every single feedback and suggestion provided by our customers, in order to continuously maintain our accountability as well as market integrity. Meanwhile, we heavily emphasizes the importance of market integrity as this is one of the critical factors that would improve the level of confidence towards the industry as a whole. We urge all online betting sites in Malaysia to operate at the highest level of standards for the benefits of all.

TRANSACTION PROCESSING

Being a socially responsible online betting company, HWIN adheres to all laws within its jurisdiction pertaining to fund transactions. We would like to ensure the trustworthiness as well as credibility in relation to all fund transactions, to avoid any potential default in payment under all circumstances. Moreover, all our processed transactions are carried out in the form of partnership with internationally recognized payment entities.

WINNING PAYOUT

We are committed to fulfilling payment liability upon cash withdrawal request from customer. We have delivered a perfect record of 100% guaranteed payment to customers ever since our inception, and will continue to do so in maintaining our business reputation. All players could expect to receive their winning payouts under whatsoever circumstances dealing with HWIN.

HIGHLY COMMITTED CUSTOMER SERVICE QUALITY

The level of customer satisfaction is always our top priority. We promise to deliver the best customer service quality, supporting our valuable customers in any related matters. Customers are allowed to contact us through a range of available methods. Our customer service representatives are available 24 hours a day, 7 days a week.

50% WELCOME BONUS

Terms And Conditions :

1. This promotion is open to all existing members of HYWIN333.

2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM38.

3. Existing members would be eligible for 50% extra bonus payout on every deposit he/she makes to HYWIN333. Under this promotion, a member's account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 6 = (RM50 + RM25) x 6 = RM450

4. HYWIN333 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

4D AVAILABLE NOW

Terms And Conditions :

We are thrilled to announce that 4D is now available at HYWIN333 ! Get ready for an exhilarating experience with our latest addition to our lineup of games.

20% FIRST DEPOSIT BONUS 8PM-10PM

Terms And Conditions :

1. This promotion is open to all members of HWIN.

2. This promotion is only limited to one new member, one household, and one IP address per day

3. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM50, while the maximum bonus payout is set to be RM38

4. Member will be given 20% extra bonus payout based on his/her deposit amount. Under this promotion, Min RM50 withdrawal requirement

5. HWIN reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

15% MIDNIGHT BONUS 12AM - 8PM

Terms And Conditions :

1. This promotion is open to all existing members of HYWIN333.

2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM38.only availabe at 12am-8am

3. Existing members would be eligible for 15% extra bonus payout on every deposit he/she makes to HYWIN333 this promotion, a member's account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 3 = (RM30 + RM4.50) x 3 = RM103.50

8% UNLIMITED RELOAD BONUS

Terms And Conditions :

1. This promotion is open to all existing members of HYWIN333.

2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM38.

3. Existing members would be eligible for 8% extra bonus payout on every deposit he/she makes to HYWIN333. Under this promotion, a member's account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 3 = (RM30 + RM3) x 3 = RM99

4. HYWIN333 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

HUGE WIN BONUS RM30 GET RM70

Terms And Conditions :

1. This promotion is open to all existing members of HYWIN333.

2. This promotion is only limited to one new member, one household, and one IP address.

3. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30.

4. New member will be given RM30 extra bonus payout on his/her deposit. Under this promotion, a new member’s account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made.For instance: Required account balance = (Deposit Amount + Bonus Payout) x 3 = (RM30 + RM40) x 3 = RM210

5. HYWIN333 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

RAMADAN BONUS

Terms And Conditions :
1. This promotion is open to all existing members of HYWIN333.
2. This promotion is only limited to one time new member, one household, and one IP address.
3. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be MYR30.
4. Existing members would be eligible for MYR30 extra bonus payout on every deposit he/she makes to HYWIN333. Under this promotion, a member's account balance needs to be at least 6 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 5 = (RM30 + RM30) x 5 = RM300
5. HYWIN333 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

LUCKYSPIN

Terms And Conditions :

1. This promotion is open to all existing members of HYWIN333.

2. TWO times 50MYR can get a free spin.

3. You can get up to 3 lucky spins per day.

4. If your lucky spin doesn't spin at 11:59PM. It will expire at 12:00AM.

5. HYWIN333 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

Deposit RM30 Get Rm70 MERDEKA BONUS

Terms And Conditions :
1. This PROMOTION is open to all existing members of HWIN.
2. To be eligible for this promotion, player is required to make a minimum deposit MYR30.
3. Player who make deposit MYR30 & MYR40 is eligible to claim this MERDEKA BONUS as listed below :

- RM30 get EXTRA RM30 = RM60 ( Min&Max Withdrawal 388 )

- RM40 get EXTRA RM40 = RM80 ( Min&Max Withdrawal 488 )
4. This PROMOTIONS can be only CLAIM ONCE by ALL PLAYERS
5. HWIN reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

20% SUPER RELOAD BONUS

Terms And Conditions :
1. This promotion is open to all existing members of HWIN.
2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM388.
3. Existing members would be eligible for 20% extra bonus payout on every deposit he/she makes to HWIN. Under this promotion, a member's account balance needs to be at least 6 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 6 = (RM30 + RM6) x 6 = RM216
4. HWIN reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

30% REKEMEN BONUS

Terms And Conditions :

1. This promotion is applicable only to HYWIN333 members who playing in WWW.HYWIN333.COM

2. 30% Rekemen Bonus will be given for successful member referred who have made a deposit minimum MYR 30.

3. Deposit of MYR 30 and above by referred member is required before bonus can be awarded to referrer.

4. The deposited and bonus amount has to be rollover at least 3x times on Minimum Withdrawal.

5. HYWIN333 reserved the rights to cancel this promotion at any time, either for all players or individual player without prior notice.

6. General Terms of Use specified on this site apply to all Promotions.

7. Above this HYWIN333 30% REKEMEN BONUS T&C

50% WELCOME BONUS

Terms And Conditions :
1. This promotion is open to all new members of HWIN.
2. This promotion is only limited to one new member, one household, and one IP address.
3. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM50, while the maximum bonus payout is set to be RM688.
4. New member will be given 50% extra bonus payout based on his/her deposit amount. Under this promotion, a new member’s account balance needs to be at least 6 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 6 = (RM50 + RM25) x 6 = RM450
5. HWIN reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

WEEKLY REBATE BONUS

Terms And Conditions :
1. This promotion is opened to all registered members of Hwin333.
2. Only active member is allowed to enjoy the Weekly ReBate once every week.
3. Cashback will be credited into member’s game account in the form of game credit. Such rebate will be performed on Monday of every week.
How much Cashback you can get?
RM50 CashBack Bonus – Apply for your RM50 CashBack Bonus if you lose more than RM1000-RM4999 in a week.
RM100 CashBack Bonus – Apply for your RM100 CashBack Bonus if you lose more than RM5000-RM9999 in a week.
RM200 CashBack Bonus – Apply for your RM200 CashBack Bonus if you lose more than RM10000 in a week.

10% UNLIMITED RELOAD BONUS

Terms And Conditions :
1. This promotion is open to all existing members of HWIN.
2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM688.
3. Existing members would be eligible for 10% extra bonus payout on every deposit he/she makes to HWIN. Under this promotion, a member's account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 3 = (RM30 + RM3) x 3 = RM99
4. HWIN reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.


TERMS & CONDITIONS:

1. New member will be given 8% extra bonus payout based on his/her deposit amount.

2. Required account balance = (Deposit Amount + Bonus Payout) = (RM50 + RM4) Min Withdraw RM50 No Turnover / Rollover

3. Maximum Bonus Payout Per Day RM388 Per player, this Bonus Will be active on 12 Feb & 13 Feb

4. Hwin333 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.